Privacy Policy
1. Introduction
EURL Nitrosoft Ltd, based at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (hereinafter referred to as “we,” “us,” or “our”), is responsible for the processing of personal data obtained through our website/platform at [EURLNITOSOFT.COM] (hereinafter referred to as the “Platform”).
This Privacy and Cookie Statement explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We respect your privacy and ensure that all personal data provided to us is handled securely and confidentially.
We may update this Privacy and Cookie Statement from time to time. Any changes will be posted on our Platform, and we encourage you to review this statement periodically.
2. Data Collected
We only process data that you provide to us directly or that we obtain through your use of the Platform.
Data You Provide:
Account Registration: When you register as a partner, we collect your name, email address, phone number, delivery address, and payment details.
Order Processing: When you place an order, we store transaction details, including purchase history and preferences.
Communications: If you contact us (e.g., via email or chat), we may retain records of those communications.
Data Collected Automatically:
Usage Data: We collect information about how you interact with our Platform (e.g., IP address, browser type, pages visited).
Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze Platform performance (see Section 6 for details).
3. Purposes of Processing
We process your data for the following purposes:
Order Fulfillment: To process and deliver your orders efficiently.
Account Management: To maintain your account and provide personalized services.
Marketing (with consent): To send newsletters, promotions, and updates (you can unsubscribe anytime).
Platform Improvement: To analyze usage trends and enhance functionality.
Legal & Security Compliance: To prevent fraud and comply with legal obligations.
4. Data Sharing & Confidentiality
We do not sell your personal data. However, we may share it with:
Service Providers: Payment processors, delivery partners, and IT support.
Legal Authorities: If required by law (e.g., tax compliance, fraud prevention).
Business Transfers: In case of mergers, acquisitions, or asset sales (you will be notified).
All third parties are contractually bound to protect your data and use it only for specified purposes.
5. Data Retention
We retain your data only as long as necessary:
Active Accounts: Data is stored while your account is active.
Inactive Accounts: Deleted after 4 years of inactivity.
Customer Data: Deleted if no transactions occur for 4 years.
6. Cookies & Tracking Technologies
We use cookies to improve your experience:
Necessary Cookies
| Name | Purpose |
|---|---|
| Session ID | Ensures secure order processing |
Analytics & Marketing Cookies
| Name | Purpose |
|---|---|
| Google Analytics | Tracks Platform usage and performance |
| Microsoft Clarity | Analyzes user behavior via heatmaps/session replay |
| HubSpot | Supports marketing and customer interactions |
You can manage cookies via your browser settings. Disabling cookies may affect Platform functionality.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data.
Correct inaccurate data.
Delete your data (where applicable).
Restrict or object to processing.
Data portability (request a copy of your data).
Withdraw consent (for marketing communications).
To exercise these rights, contact us at contact[at]wordpress-1540555-5952666.cloudwaysapps.com
8. Security Measures
We implement technical and organizational safeguards (e.g., encryption, access controls) to protect your data from unauthorized access or breaches.
9. Third-Party Services
CookieYes: Used for CRM and marketing (data stored in the EEA).
Microsoft Clarity: Tracks user interactions (see Microsoft’s Privacy Statement).
10. Contact Us
For questions, data requests, or complaints:
Email: contact[at]wordpress-1540555-5952666.cloudwaysapps.com
Address: EURL Nitrosoft Ltd, 71-75 Shelton Street, London, WC2H 9JQ, UK
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) if unsatisfied with our response.
End of Privacy and Cookie Statement